GTA

General Discussion To Gateway To Airguns => Airgun Gate => : vinceb September 06, 2007, 02:09:18 PM

: Had a conversation with Crosman today...
: vinceb September 06, 2007, 02:09:18 PM
Still lookin' for a good stock for my Quest action, so I called Crosman CS to find out if they had ANYTHING in stock that would fit it. She comes back and tells me that she has a spare Phantom stock that they were just going to trash... they ordered one for a warranty repair and got 2 in by mistake.

And because they were gonna trash it, she's sending it to me free of charge.

Maybe that's why my next gun (just ordered) is gonna be a .22 Quest.... and I already have 6 Crosmans in my closet...


: RE: Had a conversation with Crosman today...
: shadow September 06, 2007, 02:25:40 PM
Vince, you ever get the cracked stock repaired?. Ed
: RE: Had a conversation with Crosman today...
: September 06, 2007, 02:41:37 PM
Unbelievable!  Now that is what I would have to call "CUSTOMER SERVICE".  Many some of the other mfr's could learn a lesson here.

Glad to hear that they are willing to take good care of you and go that extra mile.

Jeff
: Naaaa.....
: vinceb September 06, 2007, 03:00:41 PM
I think it's too far gone, and cracked in a real bad place. I'm not a wood craftsman by any stretch...  so the offer of a free stock was too good to pass up.
: RE: Had a conversation with Crosman today...
: Big_Bill September 06, 2007, 04:13:43 PM
Darn Good news, your one lucky fellow Vince !