I just got an email from Derek at DAK.
I said:Aloha.
I ordered some pellets from you on December 5, 2008. where is my order? I have not received it yet. My order number is 1456. My name is Clifford Espiritu and I live in Miami, zip is 33157. I have tried calling but no one answers. I heard you were good to deal with on the GTA forum and ....what happened?
Mahalo,
Cliff
I got a return email in % 1/2 hours!
Hi Cliff,
Did you not receive my email? I very well may have missed sending one to you and I apologize for that.
I am out of stock on your pellet order. I am awaiting a stock order at this time still.
I have not billed your credit card and will not until the ordered is filled and shipped. I do understand if you wish to cancel, and I apologize again for not following up with you.
Derek
I stand corrected and will remain a customer. And that's all i need from a vendor....and good prices! haha
Mahalo Derek!
