From everything that I have read on the Yellow Forum, Steve never had anything to do with customer service, Bob (CDT) sold and serviced them !And why is there not any mention on AOA, to contact you or the YF, if there is a problem ?
It just states, NO RETURNS !!! I did want to try your trigger out, but a Pig in a Poke ? I don't think so now..
And NO, I don't think for one minute, that I can expect any Customer Service from Steve Woodward.
"As the manufacturer and marketing agent, my customer service history is impeccable. As everyone that has ever purchased a GRT-III trigger (as well as the original GTX-III trigger) knows, I am personally available to answer any and all questions regarding the GRT-III trigger. Although it rarely happens, if there is an installation problem, I’m always available and respond usually within minutes of being made aware of it either by phone if a number is provided or an immediate e-mail. My customers contact me directly and don’t go through some commercial third party. They go directly to the source. Do you think for one minute Steve will provide that kind of personal service?
See Charlie calls you. You don't call him. So why does Steve have to give out his phone number when Charlie doesn't? I bet the main methods Charlie uses to help are the forum and email. You can't expect him to be on the phone all day. Same should apply to Steve shouldn't it?