I'm just wondering how many people are having trouble with their orders at Sunshine.I hear the owner is a great guy,so I ordered from him instead of Air Gun Supply.I placed my order for the Disco,and the pump on 9/16.It has now been one week,and my order is still in the processing phase."Okay no big deal,people get busy,and over loaded,it happens"I know this because I work from home in online sales.Personal issues?No problem..they happen too.Here's the issue I have,and please keep in mind that I am not contesting the owner's character in any way.My concern is that I am hearing of forum members such as chuckster750800 getting their order 3-4 weeks after the order?If it takes 3-4 weeks to get an order,I hope chuckster750800,is located on the other side of the globe.LOL! I called the owner,a few days back,and said he would check on it for me,and never got back to me.I sent an e-mail inquiry today so I will see if that works.
Okay so one possible situation is that maybe he doesn't have the Disco's at his physical location,and is drop shipping from another supplier.Again,no problem,as I do this myself from time to time,in my business.However even when I use this method, or any method it never takes more than five or six working days for a customer to receive the order,anywhere in the U.S.If it did,I would be finding out why.Keeping up to date on tracking numbers is simple,and If there was going to be a delay,then my customers would be informed of when the order will get there,and if there was an issue, exactly what the issue is.Again I have no knowledge of exactly what is going on,so maybe I should keep my mouth shut.I do feel there is a problem,when a customer has to wait weeks for an order anywhere in the U.S.It just shouldn't happen ever.The owner was very nice on the phone,but in all honesty,I'm starting to regret placing my order.It's only fair to a customer to keep them informed,and in the loop of the transaction.
