Author Topic: Gamo customer service did OK this time...  (Read 2207 times)

Offline vinceb

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Gamo customer service did OK this time...
« on: December 13, 2006, 12:01:52 AM »
I called Gamo Customer service yesterday afternoon to find out the status of my Hunter 220 warranty claim (2nd time I sent it back to them), and they said the rifle hadn't even been looked at yet. A couple of hours later, my wife lets me know that a big package from Gamo arrived via UPS.

This time they sent me a new rifle, instead of just repacking the old one. It's much better - the barrel is straight and the stock looks much better. Velocity is still low - but I can take care of that. And one of the stock-to-receiver screws was backed out by a couple of turns.

But shooting it revealed the biggest surprise - the gun isn't twangy. In fact, the firing cycle is so solid I never would have believed it from a Gamo. The last Gamo I got (a refurb 440) was so twangy it made me wince!

I suspect I know why this is, but I'm gonna hold my opinions until I can find out. I was prepared to sell the gun off as soon as I got it back from Gamo, but now I'm not so sure. It's such a pleasant shooter that I might just keep the silly thing.


Offline shadow

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RE: Gamo customer service did OK this time...
« Reply #1 on: December 13, 2006, 12:12:55 AM »
Glad it worked out for you, the joy of a good shooting iron. Keep us updated on it's performence and good luck. Ed
I airgun hunt therefore I am... };)  {SHADOWS Tunes & Camo}  airguncamo@yahoo.com

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RE: Gamo customer service did OK this time...
« Reply #2 on: December 13, 2006, 05:16:53 AM »
You got the suspense going here vince.....so tell us your opinion on this, don't leave us hangin...inquiring minds, oh ok "nosey" minds want to know He He He :D

Glad to here you had a good experience with customer service...I'm still waiting for my Realtree stock....arrrrrgggghhh!

Offline vinceb

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Welllll.....
« Reply #3 on: December 14, 2006, 12:24:37 PM »
I tore the gun down tonight abd found a couple of things.

First, the front stock holes aren't drilled quite where they oughta be.... as  a result, it was a bear getting the screws back in. There was some thread damage (dunno if I did it or the factory "rebuilders" did) that I chased out with a tap.

Second, the rear spring guide is the thinner one that seems common these days. In addition, the spring had a fair bit of grease on it. I suspect that it was the grease keeping it from twanging.

And, not surprisingly, the spring that came out of it was short. It measured just about 10" end-to-end, whereas a nice, healthy Gamo spring oughta be in the 10.7-10.9" range. So I know why the gun was slow (sorta figgered that).

I put 'er back together with a new Crosman spring. Hopefully, I'll be able to put some time on it tomorrow.


Offline shadow

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RE: Welllll.....
« Reply #4 on: December 14, 2006, 12:44:06 PM »
Whats the length on that Crosman spring that you put in and updates on it's performence. thanks Ed
I airgun hunt therefore I am... };)  {SHADOWS Tunes & Camo}  airguncamo@yahoo.com

Offline vinceb

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RE: Welllll.....
« Reply #5 on: December 15, 2006, 08:30:46 AM »
When I put the new spring in (set length of about 10.8") velocity jumped about 30fps - not nearly as much as I would have hoped. I pulled the old seal out, found some nicks, and replaced it. Power actually dropped after I did that, but the seal is kinda tight. I'm gonna wait for it to break in a bit before checking it again.

But in all honesty, this one's such an accurate shooter I'm not quite so concerned about it...

Offline shadow

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RE: Welllll.....
« Reply #6 on: December 15, 2006, 12:05:24 PM »
Thanks, keep us updated. Ed
I airgun hunt therefore I am... };)  {SHADOWS Tunes & Camo}  airguncamo@yahoo.com