Just saw this post and had to chime in. Sorry to hear you folks have had problems with this company. I've just finished dealing with Straight Shooters and have had conversations with Kevin,,,both email and telephone. While I found Kevin to be..uh..short and to the point, he was extremely helpful to me. A couple of months ago, he made sure I received the walnut stock I wanted on the TX200 I ordered. I also ordered a HK97K which Kevin made sure I knew why it would be awhile before it was sent to me. He kept me in the loop via emails until it was shipped....all on his own. I've spoken to him on the phone several times...while I could tell he was strickly business, he was also knowledgeable concerning the products I've asked about. He told me he had gained a reputation for being a no nonsense conversationalist.. I took that to mean he had no use for idle chit-chat. Based on the experiences I've had, I'd not hesitate to do business with them.