I'm so PO'ed at the moment I need to vent . I ordered a stock from a certain stock maker and filled out my on line order to have the stock sent to someone who would inlet it for me. I ever printed out an order detail sheet that shows everything correct. Last night , after everyone had closed for the week!! , I get confirmation from UPS that the billing had been received and would be shipped to the wrong place........ to me at my town and zip ....but at the wrong street address, the street address of the person I wanted it shipped to. So, this morning I go to the UPS store that normally opens at 9am on weekdays , but when I arrived at 9:15 , I find they don't open until 10am on Saturday . No problem , I'll chill in the parking lot and get this taken care of when they open. They open up and I'm first in line to be told that they couldn't do anything for me there , I would have to call this customer no service number . I get home , call the number and after 5 minutes with the automated system , I finally get to talk to this sweet talking voice , that after hearing what my problem was ...... told me there's nothing they can do about my package until after the first delivery attempt . WOW do do I feel helpless. What about all that advertising they do about being able to intercept packages and customer service. I was told the only one that can do anything with the package while in shipment is the shipper ; Who happens to be closed until 10am Monday central time. BTW , I've searched their web-sight and they don't have an email address that I could email and give them the heads up on the mistake. I feel a little better now after sitting here typing this out. Sometimes things are just not meant to be, I guess. kirby :0
